Protection

1. Commitment to Your Privacy At Titan Tempo, we prioritize the protection of your personal data and are fully dedicated to maintaining the privacy, integrity, and security of your information. This Data Protection Policy explains how we handle your personal data when you interact with us through our website, use our services, or communicate with our team. We process all personal data in accordance with applicable privacy laws and data protection regulations, including but not limited to the General Data Protection Regulation (GDPR), the UK Data Protection Act, and other local data privacy legislation. 2. Types of Data We Collect We may gather personal data directly from you, automatically through your use of our services, or from third parties. The categories of data we collect include: Personal identifiers: Name, title, date of birth Contact information: Address, email, phone number Payment details: Credit or debit card numbers, billing address (processed securely) Account information: Login credentials, security questions, user preferences Device and usage data: IP address, browser settings, location, website interactions, session timestamps Correspondence: Emails, customer service chat logs, support inquiries Marketing data: Opt-in status, response to promotional offers, survey feedback 3. How We Collect Your Data We collect personal data in the following ways: Through website forms you complete when registering, subscribing, purchasing, or contacting us Via automated technologies like cookies, server logs, and tracking pixels when you navigate our site From third-party partners or platforms where you have consented to share your information Through phone, email, or in-person communication with our staff 4. Use of Collected Data We use your data to ensure a seamless, personalized, and legally compliant service. Uses include: Fulfilling orders and delivering services Providing customer service and technical support Processing payments and managing billing Personalizing user experiences and offering relevant recommendations Sending transactional and marketing communications (based on your preferences) Analyzing website performance and improving features Detecting and addressing fraudulent activity or abuse Complying with legal and regulatory obligations 5. Legal Basis for Processing Personal Data We process your data based on several lawful grounds: Consent: When you explicitly agree to the processing (e.g., for email marketing) Contractual necessity: To provide services or fulfill our contract with you Legal obligation: When required to comply with legal or regulatory responsibilities Legitimate interest: For business improvement and service optimization, provided your rights are not overridden 6. Disclosure of Your Data We may share your information with selected third parties under strict confidentiality conditions. These may include: Service providers: Payment processors, cloud hosting companies, IT support, email distribution platforms Professional advisers: Legal, financial, or insurance consultants Authorities: Government agencies or law enforcement where disclosure is legally required Acquisition partners: In the event of a business merger or acquisition, under appropriate data transfer protocols 7. Data Transfers Across Borders When personal data is transferred outside your country of residence, including to the US or EU, we implement data protection safeguards such as Standard Contractual Clauses or equivalent legal mechanisms to ensure your information remains protected under international standards. 8. Data Retention Policy We retain your personal data only as long as needed for the purposes for which it was collected. Once data is no longer required, we either securely destroy it or anonymize it for statistical purposes. Factors affecting retention periods include: Legal and regulatory requirements The nature of the data and its sensitivity Whether the data is still necessary for service delivery or legal defense 9. Security of Your Data We implement advanced security measures to safeguard your data, including: Encryption of data in transit and at rest Secure data storage systems with restricted access Multi-factor authentication for sensitive access points Regular audits, penetration testing, and employee data protection training Although we do our best to protect your data, no internet-based system is completely secure, so we encourage you to remain vigilant and adopt safe data practices when interacting online. 10. Your Rights as a Data Subject You have the right to: Request access to your personal data Request correction of inaccuracies in your data Request deletion of your data, under certain circumstances Restrict or object to certain types of data processing Withdraw your consent at any time Receive your data in a portable format File a complaint with your local data protection authority To exercise any of these rights, please email us at [email protected]. We will respond in accordance with applicable laws. 11. Cookies and Tracking Technologies Our website uses cookies to enhance user experience, measure traffic patterns, and customize content. You can choose to accept or reject non-essential cookies via our cookie banner or through your browser settings. Please consult our Cookie Policy for more detailed information. 12. Children’s Privacy Protection Our services are intended for individuals aged 16 and over. We do not knowingly collect or process data from children. If we become aware that a child under this age has provided personal information, we will delete it immediately. 13. Policy Changes and Notifications We may periodically update this Data Protection Policy to reflect changes in legal requirements or service improvements. All changes will be posted on this page with an updated revision date. For significant changes, we may also notify you via email or a prominent website notice.